VOEDSEL CAPITAL
Job Title: Front Desk/Customer Service Officer
Location: Abuja
We are seeking a smart, professional, and customer-focused Female Front Desk/Customer Service Officer to join our team.
Key Responsibilities:
– Welcome and attend to clients and visitors in a warm and professional manner.
– Manage the front desk and ensure a positive customer experience at all times.
– Answer, screen, and direct phone calls and respond to customer enquiries promptly.
– Handle incoming and outgoing correspondence.
– Schedule appointments and coordinate meetings where necessary.
– Maintain a clean, organized, and professional reception area.
– Provide administrative support to various departments as required.
– Resolve customer complaints or escalate issues appropriately while ensuring excellent service delivery.
Requirements:
– Must have completed the NYSC programme.
– Bachelor’s degree or HND in a relevant field.
– Minimum of 1–2 years’ experience in a Front Desk, Receptionist, or Customer Service role.
– Excellent verbal and written communication skills.
– Strong interpersonal and customer service skills.
– Good organizational and multitasking abilities.
– Proficient in Microsoft Office Suite (Word, Excel, Outlook).
– Professional appearance and a positive attitude.
If you meet the above requirements and are passionate about delivering exceptional customer service, please send your CV to careers@voedselng.com