Website The Concept Group
Job Description:
Scope and Impact
The candidate will be tasked with the responsibility of selling various loan products. He / She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.
Job Summary
The Rosabon Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments). He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.
Duties and Responsibilities
– Evaluate credit worthiness by processing loan applications and documentation within specified limits
– Interview applicants to determine financial eligibility and feasibility of granting loans
– Determine all applicable ratios and metrics and set up debt payment plans
– Communicate with clients either to request or to provide information
– Justify decisions (approvals/rejections) and report on them
– Complete loan contracts and counsel clients on policies and restrictions
– Review loan agreements to ensure that they are complete and accurate according to policy
– Update account records, Compute payment schedules and transactions on ERP
– Confer with underwriters to aid in resolving loan application problems.
– Update job knowledge on types of loans and other financial services
– Assess customer needs, explore all options and introduce different types of loans
– Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
– Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
– Operate in compliance with laws and regulations and adhere to lending compliance guidelines
– Deposit mobilization to meet set targets
Key Performance Indicators
– Meet Set Monthly loan and investment Targets
– Reduced number of Non-Performing loans
– Customer retention rate of minimum 90% across loan and investment products
Requirements
– Candidates should possess a B.Sc Degree in Finance, Economics or a related field
– Proven working experience as a Loan Officer
– Familiarity with computers and banking applications/software
– Solid understanding of direct/indirect lending products and practices
– Customer satisfaction orientation and sales competencies
– Ability to work in a goal oriented environment and meet set target.