TASTY TREAT CONSULTANT
Outsourcing Agency
Job Summary:
We’re seeking a highly organized and customer-focused Front Desk Officer to join our team. As the first point of contact for visitors and callers, you’ll play a vital role in creating a positive impression of our organization. Your exceptional communication skills, attention to detail, and ability to multitask will ensure seamless day-to-day operations.
Key Responsibilities:
1. Reception and Guest Management:
– Welcome and greet visitors, clients, and guests in a professional and friendly manner.
– Manage the front desk area, ensuring it’s clean, organized, and well-maintained.
2. Phone and Email Management:
– Handle incoming calls, take messages, and redirect calls to relevant personnel.
– Respond to emails and queries in a timely and professional manner.
3. Administrative Support:
– Provide administrative assistance to the team, including data entry, filing, and photocopying.
– Maintain accurate records and databases.
4. Customer Service:
– Deliver exceptional customer service, addressing queries and concerns in a prompt and courteous manner.
– Escalate complex issues to relevant personnel or management.
5. Security and Access Control:
– Monitor and control access to the building, ensuring only authorized personnel and visitors enter the premises.
– Report any security breaches or incidents to management.
6. General Office Duties:
– Perform general office tasks, such as ordering supplies, maintaining office equipment, and ensuring the office environment is comfortable and welcoming.
Requirements:
– High school diploma or equivalent required; degree in a related field preferred.
– Excellent communication and interpersonal skills.
– Strong organizational and time management skills.
– Ability to multitask and prioritize tasks effectively.
– Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
– Friendly and approachable demeanor.
What We Offer:
– Competitive salary and benefits package.
– Opportunities for professional growth and development.- Collaborative and dynamic work environment.
If you’re a motivated and customer-focused individual with excellent communication skills, we’d love to hear from you.