MBS Consulting
We are a comsulting firm which is based in Lagos, we do all HR r
Key Responsibilities
Treatment Delivery
Perform a range of spa therapies such as massages, body scrubs, wraps, aromatherapy, reflexology, and other specialized treatments (as trained/licensed).
Customize services based on client needs, concerns, and preferences.
Provide pre- and post-treatment guidance to clients for optimal wellness benefits.
Client Care
Maintain a warm, welcoming, and professional demeanor at all times.
Assess client needs and recommend appropriate treatments or wellness services.
Ensure client comfort, privacy, and safety throughout each session.
Operational Duties
Prepare, clean, and sanitize treatment rooms before and after each service.
Maintain equipment, linens, and treatment supplies according to hygiene standards.
Stay updated with treatment protocols and follow all spa operating procedures.
Sales & Product Knowledge
Recommend appropriate retail products, wellness routines, and follow-up services.
Contribute to achieving retail and service revenue goals.
Professionalism & Teamwork
Participate in training, meetings, and continuous skill development.
Collaborate with colleagues to maintain a smooth and positive spa environment.
Uphold the spa’s brand, values, and high service standards.
Qualifications
Required
Certified or licensed Massage Therapist / Spa Therapist (based on regional requirements).
Strong knowledge of massage techniques and body therapy practices.
Excellent interpersonal and customer service skills.
Ability to maintain high hygiene and sanitation standards.
Preferred
Experience in a spa, hotel, or wellness environment.
Knowledge of aromatherapy, holistic wellness, and specialty treatments.
Retail or product sales experience.