Hotel Capitol
The reception is the first point of contact for guests, you are responsible for creating a positive first impression and ensuring a smooth arrival and departure experience. You handle check-in and check-out procedures, manage reservations, answer phones and inquiries, and provide information about hotel services and local attractions. You also address guest needs and concerns, process payments, and maintain accurate records.
REQUIREMENTS
Must be a graduate and have completed NYSC
Proficiency in English language
Good communication skills
Computer literacy
Ability to multitask
Good customer service skill.