Brasvel Consult
– Primary Role: Handle customer inquiries, resolve issues, and provide support via phone, email, or chat.
– Key Responsibilities:
– Answer customer questions and concerns
– Troubleshoot and resolve issues
– Provide product/service information
– Process transactions and requests
– Meet performance metrics (e.g., response time, resolution rate)
– Required Skills:
– Excellent communication and customer service skills
– Problem-solving and analytical skills
– Ability to work in a fast-paced environment
– Proficiency in software and systems (e.g., CRM, ticketing systems)