Brasvel Ventures
1. Attending to customers’ inquiries and complaints
2. Providing accurate information about products and services
3. Resolving customer issues promptly and professionally
4. Maintaining a positive and friendly attitude toward customers
5. Recording and tracking customer interactions and feedback
6. Escalating complex issues to the appropriate department
7. Following up to ensure customer satisfaction
8. Managing phone calls, emails, and live chat communications
9. Processing orders, forms, and applications
10. Updating customer records and databases