Brasvel Ventures
1. Welcome and greet visitors warmly as they arrive at the office, ensuring they feel attended to and comfortable.
2. Answer, screen, and forward phone calls promptly and professionally to the appropriate departments or personnel.
3. Maintain a clean, organized, and professional reception area that reflects the company’s image and values.
4. Respond to client inquiries, both in person and via phone or email, providing accurate information about the company’s services and operations.
5. Schedule, confirm, and manage appointments or meetings for staff and clients, keeping an updated calendar.
6. Receive and distribute incoming correspondence, including letters, parcels, and emails, to the right departments.
7. Prepare and send outgoing mail or deliveries, ensuring timely dispatch and proper documentation.
8. Keep accurate visitor records by maintaining a logbook or using a digital register for security purposes.
9. Assist in administrative duties, such as typing documents, filing records, photocopying, and managing office documentation.
10. Support HR or management staff with onboarding processes, interview coordination, and other office-related tasks.