Quality Assurance Specialist (QAS)

Website D-Degree Digital Ltd

Job Title: Quality Assurance Specialist (QAS)
Department: Technology / Product Development
Reports To: Product Lead / CTO
Location: Hybrid (Onsite at D-Degree HQ, Ogba, Lagos & Remote)
Employment Type: Contract / Full-Time

Job Summary:
D-Degree Digital Hub is seeking a detail-oriented and proactive Quality Assurance Specialist (QAS) to join our team in ensuring the reliability, usability, and excellence of the DDSA (Direct Digital Sales Agent) application.

The QAS will be responsible for testing, identifying bugs, verifying fixes, and validating performance across the DDSA mobile and web platforms. The ideal candidate must have a passion for quality, a critical eye for detail, and the discipline to enforce product standards as DDSA scales across Nigeria and beyond.

Key Responsibilities:
Develop and execute manual and automated test cases for the DDSA app
Conduct functional, usability, UI/UX, performance, regression, and security testing
Identify, document, and track bugs using issue management tools (e.g., Jira, Trello, ClickUp)
Collaborate with developers, designers, and product managers to validate fixes and improvements
Ensure cross-device and cross-platform compatibility (Android, iOS, Web)
Simulate user scenarios (agent onboarding, transaction flow, recovery path, etc.)
Provide QA reports, test coverage metrics, and product health feedback
Participate in release planning, sprint reviews, and post-launch assessments
Recommend enhancements and provide input on app stability and user experience

Requirements:
Proven experience as a QA Tester or QAS, preferably on digital platforms or fintech apps
Familiarity with mobile testing tools, platforms, and bug tracking systems
Strong understanding of Agile/Scrum environments and QA methodologies
Excellent attention to detail and analytical thinking
Ability to communicate clearly with technical and non-technical teams
Bonus: Experience testing agent or onboarding systems, digital wallets, or financial platforms

Preferred Qualifications:
B.Sc. in Computer Science, Software Engineering, or related field
Certification in Quality Assurance (e.g., ISTQB, CSTE) is a plus
Familiarity with HTML, APIs, or basic scripting a plus (but not required)

Why Join Us?
Be part of Nigeria’s first all-sector Digital Financial Inclusion platform
Contribute to a product with national impact and millions of end users
Grow with an innovation-driven team at the heart of digital transformation

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