Website Pruvia Integrated Limited
JOB TITLE: CLIENT ENGAGEMENT OFFICER
JOB TYPE: FULL TIME
LOCATION: ALLEN, IKEJA.
INDUSTRY: TRAVEL AND TOUR.
Job Brief:
Our client, a key player in the Travel and Tour sector is urgently recruiting for the role of a Client Engagement Officer who will work with the organization in building and maintaining strong client relationships, ensuring customer satisfaction, and acting as a point of contact for clients’ needs. He/She will work to understand client needs, provide support, and advocate for client interests within the organization.
*Responsibilities*
* Foster positive relationships with our customers as their primary point of contact
* Help clients implement services and plan projects effectively
* Ensure that contract terms and conditions are met
* Manage invoices and bills for assigned customers
* Identify upselling and cross-selling opportunities
* Address customer issues with speed and efficiency
* Work with sales teams to generate new business
* Prepare reports on project performance
*Requirements and Skills*
* B.Sc / BA in Business or similar field
* 2-3 years of Proven experience as an Engagement Officer
* Project management experience is an added advantage
* Background in sales and customer service is a plus
* Proficient in MS Office and CRM/project management software
* Strong organizational and multitasking skills
* Customer-oriented approach
* Excellent verbal and written communication abilities
* Sharp business acumen
* Problem-solving aptitude.
SALARY: 150K.
Qualified candidate(s) should apply by sending their CV to jobpruvia@gmail.com using the position as the subject of the mail.