Micro finance bank Makurdi
Manage and optimize the bank’s social media presence to enhance engagement and brand visibility.
– Oversee the online account opening process for 50 account per month, ensuring a seamless user experience for customers.
– Coordinate online dispute management, addressing customer inquiries and resolving issues effectively.
– Provide support in app on-boarding, assisting new users in navigating and utilizing banking features.
– Manage online image management, ensuring the bank’s digital presence aligns with its branding and values.
– Work both in the office and remotely everyday